Ford dealerships near me (Columbus, OH)

Overall experience was fast and efficient with no surprises. This was an out of state purchase and the sales rep and financial rep worked with us to make it happen within 3 days. We ended up flying to Columbus to pick up the vehicle as the vehicle transportation fee by an independent third party was too high. One area for improvement was responsiveness of the Internet sales team. After initial inquiry conversation, there was no follow up. I had to call the dealership to restart communications. Overall a smooth transaction, and the car was exactly as expected and in great condition.

My experience with the dealership was terrible. The manager was rude and derogatory towards me. He lied to me on the phone about the value of my truck that I was gonna trade in and he wasn’t nice at all when I didn’t want to accept his deal and that’s when he got belligerent with me,I would not advise anybody to buy a vehicle from this dealership.

I had made several inquiries with different Representatives over a 3-day period and ultimately after the fourth day they told me the car was sold. Not only was it sold they told me that it went to an auction company that buys cars from them. In other words if I wanted to buy the car now I'd have to buy it and pay a different dealer for a higher price than I had originally saw online fr9m Ricart. In my original call, the Rep insisted that I make an offer on the car they had posted on thier website. I had asked him can you just give me the best price and let's be done with it? He said give me your offer and I'll take it to my team and let you know if they accept it. I gave him an offer and never heard back. I even called the next morning and multiple times after and spoke to other Representatives. I received emails from the AI email system, telling me over those several days that my offer was being reviewed. It was all a lie. I found another vehicle online.

They reacted fast to my phone call. Communication was great. The deal was done in a matter of hours. Could not have hoped for a better experience

The team reached out and were helpful.

Good experience

Not horrible, just did not want to answer or rather we’re not transparent with their response. I had to ask and follow up with the same question servile time to get the game stopped. At the end, we did not come to terms and parted ways.

Everyone at the dealership was very pleasant and very helpful. Rick Millisor was our sales person and did a great job. Very happy to deal with him. I will highly recommend him to friends and family. Bill Thorpe was also excellent to work with. My experience at Byers Ford was great and this is now my first stop when looking for another vehicle.