Dealerships near me (Hartford, CT)

My experience with the staff was fine until I was ready to make the 1 hour and 45 minute trip to see the vehicle I wanted. I specifically told them I had a long trip, and asked the salesperson (her name starts with J) what time they to which she replied, "7pm." When I was ready to make the trip, I called again to ask and confirm, "If I leave soon, and everything goes well, can I drive the truck home today?" The salesperson replied, "yes you will be able to it home." When I got in the car and left about 15 minutes later, I followed up with an ETA of 6:30, to which another sales person replied that their last appointment is at 6pm, and that if I made the trip, I would need to return the next day to pickup the vehicle. I told them that's just not acceptable, and the GM replied, "Then we don't have a deal." To which I said, "you're right, we don't," then hung up and turned back home from the wasted trip.

Brian was great to work with. Knowledge and fun.

They were very responsive. We were able to schedule an appointment the next day. They had everything ready for us. It was so quick and we were able to take our new car home tha day.

Left a message and got no reply back

Great communication

Although the vehicle I was interested in was not available, Porsche Hartford did their best to help me find what I'm looking for ... Here's hoping we can end up working together.

Very pleasant-.helpful

Very nice people so far, I haven't been to the dealership yet. Rene, Jennifer and Tony thanks for your assistance so far. See you tomorrow. * this is not a paid or incentified review.

Alex at Gengras is wonderful, very knowledgeable and transparent. I can’t wait pick up our new vehicle this week!