Kia dealerships near me (Columbus, OH)

We love the car. It was a typical car buying experience--taking too long to get it all done--overall. Our salesman, Phil, was friendly and helpful with our kids, and the dealer had a kid area, thankfully. The two frustrations were that we weren't told that there was only one key fob until we were headed out the door, they accidentally kept OUR keys we gave them for the trade in (house keys attached), and then we were told they would send a second key fob and they did not.

The truck was absolutely beautiful & staff was great aside from there being a crack in the windshield when we got there! Bryan was able to get it worked out & they replaced it the next morning!

Polite. Efficient. Personable.

Made several fair offers that were denied & eventually the Ranger was reduced to less than I offered and they neglected to even get back to me.

We had a great experience with everyone and absolutely love our carnival!

Not really sure how to explain how bad of customer service I received here. Was trying to get basic numbers on a car over the phone so I could make an offer. I wasn’t even trying to haggle, just give me the numbers and I’ll agree to it. I live outside the area and had worked out shipping to get the car. Day 2 of reaching out I was told the car sold. Day 3 I was called and told that was a mistake. I again said just send me the numbers and I will formally make an offer. Promised to have the numbers by the end of the day I still received nothing. Day 4: I was called and told I would receive numbers followed up by a text that said within 20 minutes. Toward the end of the working day I was called and told the car sold. Not sure why I was putting such an effort into giving these people money. They obviously are not up front and are working various angles.

They were great all around!

Liked the salesman