Toyota dealerships near me (Dallas, TX)

Good customer service

Great people

I came in to look at a specific vehicle they had gotten that day. I was very communicative with the sales rep as to when I was going to be on my way, when I left & my ETA. We drove over an hour to get there with all of our kids. As soon as we got there they said the car sold 30 seconds ago. This could have been communicated to us before we arrived. We looked at other cars coming in and decided on one based on the fact it was supposed to be here on Wednesday. I was told today they don’t even have an exact date of the cars arrival- after I just made several arrangements to my week for work, appointments, and kids activities. I just find it very unprofessional.

Was terrible. I had to travel 1hr just for then to tell me there was something wrong with the truck and we can get you into something like a 25 Tundra. What a waste of time. If i wanted a 25 Tundra i would have driven 7 minutes to my Mckinney dealership. Tried the bait and switch. Don't do business with these guys.

This the second review I’ve done since I bought my car. I mentioned all the people in my first review who help with my purchase, but I did feel the need to say how good Caleb was even after I bought. He helped me set up my service visit and very helpful coordinating a time for me with my schedule. He was flexible to accommodate my needs and was a professional thru and thru. I would recommend this dealership and hold Caleb in high regard.

The staff was great from my salesman Zach to finance Curtis. I called ahead of time on which vehicle I wanted. The car was ready for a test drive. Then, I was ready to purchase. All in all timely manner.

Everyone there was very friendly and generous and very professional

Rachel was great and car was as advertised. Financing took way to long.

I regret purchasing a vehicle from this establishment. I traveled over six hours one way to acquire a Gold Certified car from them. This resulted in a total of more than twelve hours for the round trip after a full day of work, along with finalizing a deal struck at 11:30 PM. Upon signing the paperwork and driving home, I noticed hail dents on the trunk and hood of the car. The day was quite overcast, making these imperfections difficult to see. After returning home, I contacted the salesman Mike Hernandez, sending videos and pictures of the damage. For a week or so, they provided me with evasive responses, ultimately stating that there was nothing they could do. Additionally, I discovered documents in the glove compartment indicating that the front bumper had been previously repaired due to an accident. I was not informed about either the hail damage or the prior repair of the front bumper. If they were as prompt in addressing issues as they were in selling cars, this dealership could

Great salesman and smooth process in finance, great experience