Volvo dealerships near me (Baltimore, MD)

Chris provided excellent customer service.

The staff was great. There was a pricing error. CarGurus had 2024 Tacoma TRD priced $8000.00 than the Sheely Toyota Dealer

The staff was good, I didn’t spend a lot of time with the process. The only thing was, I spent a bit more money than I intended to.

The car had tire pressure issues as well as a misaligned sunroof screen. I had to bring the vehicle back to the dealership to fix it and I am still waiting. It’s been about three days. I am very relieved that they took the vehicle to fix it. I just hate the fact that I bought the vehicle without having no repairs done prior to the purchase.

Car seemed appealing online, once in person I saw the curb rash black rims and scratched fender. The Front trunk “frunk” needed tools to open it…customer service was solid, however the “as is” no warranty is what deterred me from the car as well as the aesthetics.

Purchased the xc40 from 1000 miles away for my son in DC. Ourisman made it a painless process!

1000% don’t recommend. This review is for my experience with the sales representative Evans, whom I dealt with regarding a used BMW X5M. As someone experienced in automotive transactions, I find the few instances of lack of professionalism encountered here unacceptable AFTER I notified I will not be moving forward with this deal. After politely declining a vehicle upon not being able to reach a deal which I was able to justify, I received a text message containing inappropriate and desperate suggestions. These included a request to sell my current vehicle via a third party and travel to Virginia to complete a deal, followed by a proposal to accept significant negative equity while paying a $5,000 premium over the asking price. Guess they thought they found an easy ticket. It is clear my business was not valued, but rather viewed as an opportunity for an unethical transaction on a vehicle exceeding $100,000. I have since declined their offers politely and will be going elsewhere

Gabrielle did an excellent job including his trivia game while waiting for the paperwork to be completed.

Car had an obvious mechanical defect. Dealership refused to even consider repairing it until I bought the car and drove it for a few weeks. I get its a used car but im not buying a broken car.