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Dealer Reviews

Based on 4 reviews
All reviews are verified visits to the dealer. – Learn More
Jul 28, 2025
Great experience. Dealt directly with the owner, an honest straight shooter. I was looking for a vehicle for a friend, they bought the vehicle and are very happy with both the vehicle and the dealership.
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May 17, 2025
Good
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Apr 15, 2025
Mark contacted me. Very willing to work with me. Distance is the only reason I haven’t been there yet.
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Mar 22, 2025
Awesome experience with Mark! He's a very honest and nice guy! I would definitely go there again for a vehicle, if needed and available. Thanks for my vehicle! It was a pleasurable experience!
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Gary
May 31, 2022
Always an honest, customer-oriented experience. Excellent service and an easy process. High recommendations!
1 of 1 people found this review helpful.
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Dec 19, 2021
Outstanding people in this place
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Oct 18, 2021
Very good running car, definitely trustworthy owner. Not a perfect experience but it was well worth the time and money spent. It’s refreshing to have complete confidence in a purchase.
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Geri
May 17, 2021
Dealer responded same day as called. The vehicle was in excellent condition when viewed. The staff was very friendly and went out of their way to make sure I was completely satisfied with my new vehicle. I would recommend this dealership to anyone who wants a honest and straightforward salesperson.
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Jun 5, 2021
Response from current dealership:
Thank you!
Jan 29, 2021
Although I didn’t end up purchasing a car from Bristol Auto Center, I would definitely recommend them to anyone. My call was returned promptly, scheduling a test drive was easy, and the car was very clean and ready to go when I arrived. It is clear that they take pride in what they do and put the customer first. They sell high quality cars at fair prices. Mark was very friendly and professional throughout the process.
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Jan 15, 2021
Great service, great cars, worth the trip from anywhere!
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Cody
May 11, 2020
Amazing experience. I worked with Mark and he went above and beyond. A couple times I wanted to give up but Mark told me to be patient and he did everything and them some to make sure I was able to get the car I wanted. I am going to reccomend this to all my friends.
3 of 3 people found this review helpful.
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lps
Mar 31, 2020
Dealer did respond by email with details
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Nov 1, 2019
Nice guy. Car sold before I came back from work travels.
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Sep 2, 2019
Mark is amazing!
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Gene
Sep 1, 2019
Very helpful and accommodating.
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Richard
Aug 30, 2019
Very helpful
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Hiram
May 9, 2019
The best of all
1 of 1 people found this review helpful.
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Oresta
Mar 14, 2019
Very,very helpful and very informative.
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KJB
Feb 28, 2019
I am Undecided . they are very helpful. Thank you.
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Feb 18, 2019
Pleasant, honest
1 of 1 people found this review helpful.
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Feb 17, 2019
Excellent communication
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Jan 17, 2019
Great experience
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A. Taylor
Dec 19, 2018
I actually purchased the vehicle the same day I looked at the vehicle. Mark takes great care of his cars and awesome care of his customers. A very honest man and very understanding of others. I will purchase any needed vehicles in the future from Bristol auto center. Thanx Mark.
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Victor
Oct 17, 2018
Car not appropriate but dealer very helpful, honest and forthcoming. I would like to have done business with him had the car been what we wanted.
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Nov 2, 2018
Response from current dealership:
Victor thanks for leaving us the review we appreciate it and if we have what you need will happily do business
Oct 14, 2018
Very helpful and accommodating.
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Nov 2, 2018
Response from current dealership:
Thank you very much, it is our pleasure
Alex
Aug 7, 2018
****1 day after posting the following review on a few other sites, I received a call from Alex, mentioning my wife (by her full, maiden name) had inquired about a vehicle. Her name was not on any of the paperwork I had completed for the purchase of the car, so this seems a bit fishy. Also, he had called me on my cell phone from his work cell phone, of which we have had a number of conversations (calls and texts) prior, so he knew exactly who he was contacting (not my wife).... I had also posted this review before on this website, but can no longer find it on their list of reviews... Purchasing a vehicle from Bristol Auto Center has been one of the worst experiences of my life. I had purchased a 2011 Grand Cherokee Overland from them in April 2018. The car ran okay during the test drive, had a rumble that I was assured would go away after new tires were installed. A week into the ownership of the vehicle, the rumble got worse (even with the new tires). Mark offered to take an
4 of 4 people found this review helpful.
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Nov 2, 2018
Response from current dealership:
For all those interested, Tim bought a used vehicle as-is after we brought it to his mechanic for inspection. We inspected his vehicle 3 times and did all new fluids, all for free. He was very upset that we did not want to repair his vehicle after driving it for weeks (including to North Carolina) and would not keep doing free work for him. Once he realized freebies and good will work were over he disappeared and much later left us this same review on google complaining he paid $4500 for a repair at the franchise dealer (which is drastically overpriced for what was done). Which seems silly, si
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May 28, 2018
Alex was attentive and accomodating during my decion making. No pressure and cars priced right. When I arrved with payment a smooth transaction had me on the road with my new 2013 Sorento. Thank you.
2 of 2 people found this review helpful.
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gene
May 15, 2018
Very easy people to talk to very understanding and I like the way they worked with me I would definitely go back if I needed another car Mark and his son Alex where are just great to work with can't say enough good things about them thanks again guys for your good job
1 of 1 people found this review helpful.
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5
Apr 20, 2018
Very honest and up front about the car I was looking at.
1 of 1 people found this review helpful.
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tom
Mar 30, 2018
Dealer was very professional. Put vehicle on lift so we could inspect under the car.
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Mar 25, 2018
Good
1 of 1 people found this review helpful.
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Tristan
Mar 3, 2018
Mark made every effort to make sure the car was in the best shape possible before it left his lot. Overall good experience from beginning to end. Plenty of lollipops offered in the mean time..
3 of 3 people found this review helpful.
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Aug 20, 2018
Response from current dealership:
Hi Tristan

Thanks For the review

Alex
ken
Feb 21, 2018
The young man Alec was very informative on the vehicle we had chosen and he replied promptly to all emails and texts which made the whole process extremely Pleasant and helped with my busy schedule as well especially since the vehicle was an hour and 15 minutes away we only had to drive to the dealership twice and within those two visits we drove home with a nicely new used car and so far it is all going well thanks to Bristol Auto Center
1 of 1 people found this review helpful.
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Mar 3, 2018
Response from current dealership:
Hi Ken

Thanks very much for the kind words, enjoy the Edge

Alex
Jan 16, 2018
I called they answered all my questions
1 of 1 people found this review helpful.
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Mar 3, 2018
Response from current dealership:
Hi busmanns

Glad you feel like we helped, if you dont mind letting us know where we missed a star call me at 8605850091

Thanks
Nov 27, 2017
Very helpful even put the car on the lift for me.
1 of 1 people found this review helpful.
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Mar 3, 2018
Response from current dealership:
Thanks GuruZHDCW

We have nothing to hide! Thanks for letting other customers know about our full transparency

Alex
JIM
Nov 22, 2017
Found the car I was looking for. Knowledgeable. Recommended I put the car up on the lift. Overall happy and love the car. Alex was personable and will deff. go back and refer friends.
2 of 2 people found this review helpful.
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Mar 3, 2018
Response from current dealership:
Hi Jim

Thanks for the good review, much appreciated

Alex
Jul 8, 2017
Dealer responded and did not inform vehicle had been sold until we got there
8 of 11 people found this review helpful.
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Jul 19, 2017
Response from current dealership:
Hi Vycktor,
Neither Mark, Eric, or myself (Alex, sales manager), can link your name or experience to a particular vehicle. Would love to figure out which car you are referring to and to better understand what you are trying to say. We do not solicit to customers nor do we list cars that are no longer available. I am personally responding to all leads. You emailed us on 7/5 this review is dated 7/8. Perhaps a vehicle was sold in the time it took to come to the dealership, however this is not indicative of our business practices. Call me if you feel you have information or feedback rather than
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Jim
Jul 5, 2017
Family dealership. No pressure. Nice guys. Respectful. We purchased the Dodge.
4 of 4 people found this review helpful.
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Jul 19, 2017
Response from current dealership:
Hi Jim. thank you and hope you're enjoying it!
-Alex
Jun 12, 2017
Top notch. Mark and Alex made us feel welcome and answered any and all questions we had. The car we originally wanted was sold, but they patiently worked with us as we waited for the right car.
5 of 5 people found this review helpful.
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Jul 19, 2017
Response from current dealership:
Thanks Chris! It was our pleasure. We really appreciate your commitment to buying from us.
-Alex
Dan
Apr 10, 2017
Mark and his team were incredibly thorough during our purchase of a used vehicle. This included putting the car on a lift to view all key areas. Also, they were very fair with our agreed price
5 of 5 people found this review helpful.
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Jul 19, 2017
Response from current dealership:
Thank You! We will never refuse to show you what you're buying!
-Alex
Cheryl
Apr 7, 2017
The company owner Alex was a very honest and considerate sale man. Alex explained everything about the vechile and the process of financing. This car dealership care about the people and the product and have high standards regarding thier business. I would recommend this dealership with 5 stars
6 of 6 people found this review helpful.
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Jul 19, 2017
Response from current dealership:
Hi Cheryl. Thanks for the kind words, Mark and Peter are the owners but I'll take that as a compliment!
-Alex
rick
Feb 16, 2017
Answered all our questions, no BS, made buying process quick & easy.
4 of 4 people found this review helpful.
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Jul 19, 2017
Response from current dealership:
Thanks Rick, straight to the point!
-Alex
Sunday
Dec 21, 2016
Nice company
4 of 7 people found this review helpful.
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Jul 19, 2017
Response from current dealership:
Thank You Sunday!
-Alex
Oct 16, 2016
Good dealer
4 of 5 people found this review helpful.
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Jul 19, 2017
Response from current dealership:
Thank You!
-Alex
Julio
Sep 20, 2016
Very good
4 of 7 people found this review helpful.
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Jul 19, 2017
Response from current dealership:
Thanks Julio!
-Alex
Henry
Jun 15, 2016
They are simply the best. If you are looking for a car dealership that is honest and trustworthy, check this dealership. They will explain everything truthful to you
9 of 9 people found this review helpful.
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Jul 19, 2017
Response from current dealership:
Thank You Henry, much appreciated
-Alex
John
Jan 11, 2016
Great
3 of 6 people found this review helpful.
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Jul 19, 2017
Response from current dealership:
Thank You!
-Alex
Andrew Whitestone
Nov 27, 2015
Bristol Auto Center is as good as it gets. I spent quite some time searching for an SUV for my daughter, first time driver. Owners Mark and Peter were great, you can see they are truly committed to excellence. The sales process was very painless. Alex, the sales manager, was very easy going and helpful explaining how the process works. He even drove 45 min to hand deliver our deal to the bank so we could have the car ASAP. The hardest part was choosing the vehicle, all the stock is A+. Fortunately we are local and will be returning for regular maintenance, I don't think there are better mechanics around!! Highly Recommend, so happy!
9 of 9 people found this review helpful.
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Jul 19, 2017
Response from current dealership:
Thank You Andrew!

-Alex