-
Closed Today (Sun)
Campbell Chevrolet
About Us
-
Closed Today (Sun)
-
2151 Scottsville Rd
Bowling Green, KY 42104
Our Amenities
- coffee + other beverages
- Snacks
- WiFi
- Shuttle service
Service Info
Service Hours
Dealer Reviews
All reviews are verified visits to the dealer. –
Learn More
They were very helpful and not too pushy they also had a great attitude towards me and helped me find the right financing. Great people to work with
Jun 18, 2024
Response from current dealership:
Thank you for choosing Campbell Chevrolet of Bowling Green and for taking the time to share your positive experience with us. We are thrilled to hear that our team was helpful, not pushy, and had a great attitude towards you. We always strive to make the financing process as smooth as possible. We appreciate your kind words and look forward to assisting you in the future. Thank you!
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Show older dealer reviews 64
Oct 24, 2023
Response from current dealership:
Thank you so much for taking the time to share your feedback with us, Kayla! We work hard to make sure our guests have an awesome experience. I will share your comments with Wes and our team and we look forward to working with you again down the road.
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Oct 6, 2023
Knowledgeable
Oct 9, 2023
Response from current dealership:
Thank you for this amazing review! We really appreciate your business, Ronnie.
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Sep 4, 2023
Very good and quick
Sep 7, 2023
Response from current dealership:
Thank you for this amazing review, Edward! We really appreciate your business.
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Awesome experience. Best price I have seen on a barely used SUV. I had been looking for a month! I was able to buy their 150,000 mile warranty and still stay below the best prices out on the market. The comparable
vehicles had 20K more mileage. Thanks Campbell staff on a great experience in buying a car! Listing was better than I thought.
Jul 13, 2023
Response from current dealership:
I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Jul 12, 2023
Response from current dealership:
Thank you for this amazing review! We really appreciate your business.
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Jul 22, 2022
Response from current dealership:
Thank you for this review!
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Feb 2, 2021
Allen was super responsive! He went above and beyond for our business. We would definitely recommend Allen to our friends and family.
Mar 1, 2021
Response from current dealership:
Thank you for writing this fantastic review and for giving us such an excellent star rating, Scott! It's great to hear that Allen was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Jan 11, 2021
Response from current dealership:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com to let us know.
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com to let us know.
Dec 30, 2020
Very friendly and welcoming sales group. Worked out a deal with me that I thought would never happen. Highly recommend them for your next vehicle.
Jan 4, 2021
Response from current dealership:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by.
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
First car I've bought. They rushed thur it things in the car was fixed so I'd not see stuff broke. Then 4 days later I drove it no ac I'd wished I'd not went there they said they did a 172 point inspection thing they didnt
Nov 13, 2020
Response from current dealership:
John, our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience.
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Oct 18, 2020
Called me back quickly but said the truck was not available due to repairs and haven't got back with me yet
Oct 20, 2020
Response from current dealership:
That is not the kind of experience we seek to provide, David. Please contact us when you can so we can address this together.
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Oct 8, 2020
Bought the truck,best experience I’ve had buying a vehicle
Oct 12, 2020
Response from current dealership:
Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us.
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Sep 3, 2020
Response from current dealership:
Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks.
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Aug 30, 2020
The Saleman Jason, was very helpful and made the process easy.
Sep 2, 2020
Response from current dealership:
We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle.
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Jul 17, 2020
Very helpful even after the car sold to another party.
Jul 21, 2020
Response from current dealership:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Jun 27, 2020
Friendly agent
Jun 30, 2020
Response from current dealership:
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Mar 25, 2020
Response from current dealership:
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Mar 12, 2020
Salesman KeAaron was rude and a waste of time. Never sent photos, sold car to easier
sale the next day
"It would be best if you could stop in and see this Trailblazer in person we are pretty busy
today and it seems youre looking for a specific vehicle."
Mar 16, 2020
Response from current dealership:
On behalf of Campbell Chevy BG, I would like to express our appreciation for the time you took to share your experience. It appears that an encounter you had with a member of our sales staff does not reflect our standards of customer service. Providing a positive experience is our top priority and we want to hear more about this event. If you would like to discuss your experience further or if you have any questions about your car, please do not hesitate to contact me directly.
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Sincerely,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Feb 27, 2020
Nice, helpful folks. Did not buy as there was an electrical problem with the truck I test drove and it broke down before I got back to lot. But they are good people.
Mar 2, 2020
Response from current dealership:
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
Best,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Best,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
This dealership contacted me several times, we did not purchase this car but would have no reservation to work with them in the future
Mar 2, 2020
Response from current dealership:
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Best,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Best,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Feb 13, 2020
Everything was as advertised. Great price on a new truck. Very friendly people. Thanks David, Derick and Ed.
Feb 19, 2020
Response from current dealership:
We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day!
Best,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Best,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Feb 9, 2020
Very helpful look forward to coming to the dealership to see if I can make a deal when I'm down that way
Feb 19, 2020
Response from current dealership:
Tyler, we are so glad we could take care of all of your needs at Campbell Chevy BG. Thank you for giving this feedback; we will be sure to share it with the team!
Best,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Best,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Was told the particular vehicle I inquired about sold, but I'm not seeing the Car Gurus notification of it selling so I'm not sure if I was just told that to get
rid of me or what. A bit confused, they seemed like they wanted to sell me a vehicle and then they just stopped by saying it was sold. I'm not into car
dealership games so I'll just move on.
Feb 10, 2020
Response from current dealership:
I can assure you it was not our intention to give you the runaround. At Campbell Chevy BG, we strive to provide an elite level of customer service. After reading your review, it appears that your business was not handled in the way our customers have come to expect. I would be more than happy to discuss a specific car in our inventory with you or answer any other questions that you may have regarding the process. Please contact me directly so that we may begin to rebuild a trustworthy business relationship.
Best,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Best,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Jan 30, 2020
Response from current dealership:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.
Best,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Best,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Jan 30, 2020
Response from current dealership:
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Best,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Best,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Dec 26, 2019
They were very helpful and pleasant to deal with.
Dec 29, 2019
Response from current dealership:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Nov 29, 2019
Response from current dealership:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
Best,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Best,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Ed Fuller, was very knowledgeable and helpful and went beyond his normal job responsibilities to help. And is still looking on my behalf.
Nov 23, 2019
Response from current dealership:
Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Nov 10, 2019
Overall experience was great
Nov 12, 2019
Response from current dealership:
Thank you for this amazing review, Gary! We really appreciate your business.
Best,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Best,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Oct 11, 2019
Ad was misleading and Dustin the sales person was on his phone the whole test drive and was not helpful at all.
Oct 13, 2019
That is not the kind of experience we seek to provide, Michael. Please contact us when you can so we can address this together.
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Response from current dealership:
That is not the kind of experience we seek to provide, Michael. Please contact us when you can so we can address this together.
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Sep 24, 2019
Very helpful!!
Sep 25, 2019
Response from current dealership:
Thank you for the compliments and 5-star rating, Jaden!
Best,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Best,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Aug 21, 2019
Gave great advice.. Looking for better valued auto.
Aug 27, 2019
Response from current dealership:
Danny, thanks for the great review! Please come visit us if you need anything else, be it service or sales.
Best, Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Best, Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
May 28, 2019
They where really good on what they do.
May 29, 2019
Response from current dealership:
Thanks for the kind review, Nathan. Let us know if we can help with anything else.
Kind regards,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Kind regards,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Mar 19, 2019
very good about keeping in contact thru email
Jan 26, 2019
Great experience. Fast response with the information I requested. Ben was very helpful and easy to work with. I am very happy with my purchase.
Responded quickly and provided additional photos as asked. Salesman was very courteous and we ended purchasing the vehicle.
Nov 8, 2018
Response from current dealership:
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know.
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Oct 7, 2018
Easy to work with and professional. Made purchase easy.
Oct 8, 2018
Response from current dealership:
We’re delighted to hear of your positive experience at our dealership, Patrick. It was our pleasure doing business with you.
Kind regards,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Kind regards,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Sep 4, 2018
I purchased this car and could not be happier. Love it!! Great value for price and easy to work with!!
Sep 5, 2018
Response from current dealership:
Thank you for sharing your feedback, Joshua! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Let us know if there is anything else that we can do for you.
Regards,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Regards,
Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Adam picked me up from Bowling Green bus station. Car was better than I expected. Trade went well. Very nice Team.
Aug 27, 2018
Response from current dealership:
Reviews like yours are truly a breath of fresh air! Adam is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.
Regards, Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Regards, Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Aug 10, 2018
Great experience buying car with Campbell Chevorlet. Adam was very friendly, it was a smooth buying transition. I would definitely recommend seeing him for a car!
Aug 27, 2018
Response from current dealership:
Thank you for your great review, Austyn! We're glad to have Adam on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know.
Take care, Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Take care, Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Aug 27, 2018
Response from current dealership:
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.
Regards, Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Regards, Crystal Harrod - Customer Experience Manager - charrod@campbellchevrolet.com
Jun 28, 2018
Good experience.
Mar 31, 2018
This is truly the best way to find the car you’re looking for. So glad I used CarGurus, awesome..
Feb 22, 2018
dealer contacted me soon after I made an inquiry but I was looking for a 4x4 truck
Nov 24, 2017
As always, Mike was very prompt with a no haggle figure I requested.
Just have not finalized our decision. Thank you
Sep 22, 2017
They were very good to follow up and very honest to answer questions about the vehicle.
Jun 17, 2017
They answered all my questions.
Apr 20, 2016
Called me back but truck was sold
Nov 11, 2015
Helpful
Oct 31, 2015
Emailed me several times very helpful
Jul 14, 2015
The car I saw wasn't at the main dealership. When I did see the car, it was beat up pretty bad. Both bumpers are damaged and needed to be replaced. Whoever owned the car before destroyed it by trying to customize it. Wires were sticking out in the back of the car (which are visible in the pictures) from what I'm guessing are going to the stereo. Their was body damage to the back of the car, and rust has already set into the back drive side panel. All four tires were bald. None of this was posted about when I found the car on this site. I was VERY angry for wasting my time.
Feb 19, 2015
I would highly recommend Campbell Chevrolet and especially the Dealer I dealt with, (Kerry)
Aug 1, 2013
too high on products.
May 28, 2013
very helpful...Good people
Dec 4, 2012
dealer responded quickly, and answeres all questions honestly. very much appreciated
Oct 14, 2012
Turned around a very quick deal. Asonavle expectations during
negotiation. Prompt service and good communication throughout.
