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Koeppel Subaru
About Us
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Today 11:00 AM - 5:00 PM (Closed now)
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42-01 Northern Blvd
Long Island City, NY 11101
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Dealer Reviews
All reviews are verified visits to the dealer. –
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Mar 8, 2025
The dealer refused to answer any questions regarding other fees not inclided in the out the door pricing unless I came into the dealership. Huge red flag here, seems deceptive marketing
Show older dealer reviews 15
May 3, 2022
Friendly no pressure and very helpful
Nov 30, 2021
Satisfying.
Mar 18, 2021
Response from current dealership:
Good morning Pernell. Thank you for taking the time to post your *5 Star* review. We appreciate your support. Please let me know if you ever need help with servicing your vehicle. Regards, John K. jknoesel@koeppelautogroup.com
The Vehicle we were interested in was ready for us when we arrived, after making an appointment to go in and
see the vehicle. We liked what we saw, and we purchased the 2011 Honda Pilot EX-L. Thanks to Car Gurus
for finding this vehicle for us. We are going to pick it up this afternoon.
Mar 26, 2019
Constant follow up daily.
Mar 2, 2019
Had appointment for test drive; they sent me address of the dealership, then when we arrived (& parked: a nightmare), they sent us to the
used lot across the street, a trailer that reeked heavily of New Car Smell. One employee brought us out for the test drive & presented a
Hyundai, not the Honda Fit we were there to test. Then another employee brought around a Honda Civic. When we told him we were there for
the Fit, he said, "We're waiting for it to get out of the service center." My husband said, "Service? Why is it in service?" The employee glared at
him with flared nostrils and in a threatening tone said, "SERVICE. We just got it in!" We both walked away and drove the hour home. I won't
even get into the other examples of unprofessionalism, because that bully's attitude was the real dealbreaker.
Jan 19, 2019
got the car we wanted, not pictured, we got the Limited in silver black trim. Also got some great swag for me, wife & most importantly the dog
Nov 4, 2015
These guys are thieves. They spent hours letting me
drive cars
and then when I finally drove the 2014 WRX, they told
me
someone else wanted it and tried to steer me into a
$33,000
2015 with 7000 mi. When I didn't want it, I decided
on a Prius for
$13,000 instead for work. Then when they saw I was
serious,
the Dominican sales manager came across the
street to tell me
the bad news, they put the wrong price on the
sticker. The car
really is $3000 dollars more. But all of a sudden, the
$26,000
WRX was suddenly now available. No, these guys are
crooks.
Aug 16, 2015
Live these guys!
Mar 16, 2013
got back to me super fast!
Oct 23, 2012
Did not visit. Their car prices were consistently higher than the competition. Did not see anything worthy of the trip to Long Island City.
