Smart Chevrolet

The staff here has been amazing so I’m currently waiting on paperwork for the car I’m buying and having shipped to me. They helped me along the way, explained process, fedex paperwork next day air, and made everything easy. Can’t recommend them enough. Looking forward to my new (used) bmw i3 rex.

Very professional, but I am not an active buyer so too much follow up from them. The vehicle I was interested in was removed from circulation. I do not know if it was sold.

Yes they called and text and email me

I was pleased. They worked with me on price and also with my unique situation. I highly recommend and would do business again with in future if possible

Communication was lacking as multiple parties on their team contacted me at once and the one I requested info from somehow expected the other one to handle it. Either the sales staff can handle or they can't. Two parties don't need to approach the same lead. I've got the letters and numbers and years by my name, if you want me to help fix your system, you need to pay me, otherwise, just figure it out. When a customer drives from a home 200 miles away to see a specific vehicle with cash in hand, perhaps you should find time to show it to them, or stop advertising. Vehicle was not available, being serviced on visit after initial inquiries. Was not available for sight or drive.

Did not choose this vehicle but their customer service was A1!

Made two appointments - they rescheduled the first one because of lot damage to the car and it was being repaired - called to confirm my second appointment which they remade for four days later - told me the car sold on the day of my original appointment. Glad I called it's an hour drive

Trying to make a deal with them now. Car is being inspected by our mechanic tomorrow. So far, so good. I am purchasing while I'm still overseas and that complicates the deal. Only bad thing is they don't want to follow the price listed when I first contacted them. The price advertised included delivery to Douglas, AL in the price. Now, they want to use that price as the fixed price and add $800 for delivery. We are still negotiating though. UPDATE: We completed our purchase from Smart Chevrolet and worked with Brienna and Trey. While they did not stand by their advertised offer that included delivery, we were still able to work out a deal where we arranged for inspection, delivery and we take care of all the licensing and state taxes in the destination state. Car purchasing on the internet is not perfect. But, in general it was doable and we reached a win-win deal.

Very Small dealership, the car was not detailed, alot of exterior (ground effects) damage not noted, and the interior was worn way worse than shown in the pictures. a disappointing event. they were very responsive to emails and text messages

First, I am an out of state buyer. Talked to Liz on the day before I even decided if this is the car I wanted. Liz spent almost an hr telling me about the vehicle as well as the process that it’d take to complete the purchase. She was very kind and professional and understood my fears and did her best to calm them, which she did. Told her I’d need to talk to my wife prior to making our decision. Again, Liz understood and gave me a chance to do exactly that. The next day, we decided to make the purchase and called the dealership and they held the vehicle for me; as I was flying from MN to NC. Upon my arrival to NC, Liz picked me up from the airport. and brought the car with her, this was so special to me. Drove me to the dealership and we completed the purchase process. Everyone at the dealership was very helpful, kind and understanding. Liz, Mike and Anna made an otherwise complicated process very easy. My experience with the dealership was great. I’d buy from them again.

Good and honest dealer, have bought several cars from this dealer

Very courteous people.

Quick response with detailed responses.

Was not a good experience. Asked them to explain to me why their truck was the one to buy. Instead of actually trying to make a sale they fired back with stupid comments. I guess the art of being a salesman is lost in this group! As a result , they lost a sale. Ironically they did me a favor because a nicer truck became available closer to home and they won my business!

Great customer service

I just perched a Chevy spark from them and was very helpful even when I lived 4 and half hour away and they had my car delivered. I am loving the car.

Prompt and courteous

I went to look at a 2001 Excursion XLT 4WD with 192k miles. KBB listed the truck in great condition lower than their asking price of $8999. The truck had holes in the roof, holes in the tailgate, and was missing the third row seat. The salesperson, Jeremy, advised the engine was replaced 54k miles ago and that I should be looking at the value of an Excursion with 54k miles. No Jeremy, that is not how this works. I offered $6k cash and he decided to go behind my back and start talking to my wife about the truck. Since this interaction, only a week ago, I have found a better 2000 Excursion with lower mileage, limited trim, 4WD, V10, no holes in it, third row seat not missing, no rust coming through the paint, and no dents for less money. I wish I would have read the reviews first, the smartest thing about Smart Chevrolet is their ironic name. Stay far away.

This was a horrible experience. 1st we drive over an hour to see the vehicle for them to tell us "It was here a few minutes ago, let me see where it went. Oh, sorry we took it to auction." Then the vehicle stays on the web page and I am contacted by someone else who says "it is available " Then someone else who says " It is available if you will pay full list price TODAY" (Keep in mind this was in the middle of a snow storm). And lastly to be told Sorey we did send that to auction. They obviously don't have thier stuff together and didnt even offer a sincere apology, only what else can we sell you? Will never go there again.

Great very helpful

Great customer service and assistance with my questions

Untrustworthy!! I contacted this dealer about an advertised car and scheduled a test drive with one specific used car. After driving 30 miles to see it, I was told it was no longer at this dealership(been gone for a while apparently) and they tried to sell me a completely different car. The same vehicle is STILL advertised as a car they offer for sale. Bait and switch, Caveat Emptor!

Contacted quickly & are very helpful as well

Chad and Austin made for an enjoyable and painless experience trading my 2008 Corvette for a (new to me!) 2016 model. Its worth the drive to go see these guys. They gave me way more for my trade than my local Chevy dealership. I highly recommend Smart Chevrolet and the team there! Carlton P.

After exchanging emails, I asked two follow up questions on 2 occasions and to-date I have not received a response.

They responded next buisness day and i must say they will get you in a car point blank period!Looking for a car must go here!Everyone was so friendly and helpful!

Dealer responded, but never answered my questions. I don't live close enough to just drive there without the prior answers

Good

act like they don't care if they sell a vehicle or not just rude people.dont return calls ect.

Excellent response time thank you very much.

Responded very quickly with all info I requested

They didn’t seem that interested in selling me the Suburban. Even though the Suburban has only 60k miles it is very rough. Rust has started in the right quart panel, a skin over the dash to cover a crashed dash and was missing one third roe seat. Plastic cracked in back, the rims are pitted and there’s rust underneath

Responded very quickly, two different salespersons.

I contacted the dealer about a 2009 Chev Suburban with about 60,000 miles and a low price. With the vehicle being that old and with that few miles I wanted to see what the inside looked like. There was only 2 pictures on the website and both were not very good shots of the outside. I asked for additional pictures of the inside and outside. I received a 6 second video that showed basically from the front corner to the drivers door. I let the salesperson know it was only 6 seconds. A couple of days went by with no response, until Cargurus sent me a notice the vehicle was no longer available. A couple days after that I received an email from the salesperson saying they could send more detailed video and pictures. I told them no thanks, moved on.

Advertised a car they don't even have on the lot. Called to confirm that they have the vehicle. They confirmed. Packed up the kids, drove 45 minutes and.....wait for it.....the vehicle wasn't there. Don't waste your time with these losers.

Worst experience with a salesperson they lied. I had an appointment and drove 11/2 hours to get there. Just find out that they sold the vehicle

Nice car good deal. Salesman was friendly and courteous. Gave me a great deal for my trade in. Only concern was tire were worn gonna need to replaced soon and my AC is acting up. Was cold when I test drove but minute I drove off it wasn’t cold. Looks like it’s gonna need to be replaced. Urggg. I guess their 250 inspection was BS.

Friendly and helpful..most definitely recommend

This dealership was very quick to respond to my request.

Was not very good. I had to reach out to them, emails went unanswered and then when they finally replied no deal was to had.

A was constantly told I’m going to email you then told I’m sorry I was on lot all day. We were in purchasing stage I was waiting for the paperwork then I received text oh sport but the vehicle just sold. This was after a week of waiting on salesman for paperwork when day 1 I said I want to purchase vehicle just need paperwork. Reviews online obviously do not lie.

Car was exactly like the ouctures showed. The staff worked hard ti get me the car that I wabted at the orice that I needed. Just wish the key fob came with the car

Dealer very responsive Very determined to provide you with excellent service

I purchased this vehicle and I Love it!!

My experience was great they got right back to me waiting for the price to go down

Was doing good, they ask for my recent pay stub and then I haven't heard from them since. I sent email and text to see if they recieved my pay stub..nothing. I guess they don't want my business...

I was treated respectfully and overall I'm happy with my purchase. Dennis and the staff I dealt with were friendly and helpful. I rate them highly. I did have concerns with the dealership "Dealer details" description of the truck on line. Whether accidental in errors of "copy/paste" the description described things like (Onstar service, seat heaters ) that were not available on the truck after I arrived on site after driving 1-1/2 hrs. to finalize the purchase. Obviously my concerns were not enough to change my mind about the purchase.

Smart Chevrolet was not easy to deal with. We drove 75 miles to be told we shouldn't waste their time driving the truck because we weren't willing to pay sticker price. The truck had more damage than pics showed and needed repairs before it could be test driven.

Great communication

The sales person who contacted me was not professional. She left a voicemail on my phone saying “Call me and get it”. That’s it! And then kept asking via text when I could come into the dealership for a test drive after I said twice I was not able to come into the dealership. I do not recommend

My wife and drove over a hundred miles on 11/30/2020 to see a dark blue Buick Enclave that looked like someone was living in it due to all the trash and clutter. Pictures do not reveal the extent of cosmetic defects and minor body damage. Upon arrival, I was informed that the radio didn't work and something else they didn't remember was wrong with it. They even promised to deliver it once they resolved them. One would think that the car would be ready or at least clean given a potential buyer is coming from out of town. The overall experience bordered on disrepect. The way this vehicle looked compared to the pics made me feel like I had been catfished. Not only will I not recommend, I would go as far as warning people who ask to not waste their time. Very disappointing.

We like Justine, Kayla and the lady that help us the paper work, they are nice peoples and helpful we're like Justine a lot

Good dealership to work with

They texted and not calling , I was approved for vehicle but maybe it was sold . I heard no more from them.

They did contact me however one-liners without any introduction or background information was completely useless. I found that to be completely unprofessional for an introductory email and I won't be contacting them. Also I could not find this truck on their website. Sorry guys you got it all wrong.

I ended up purchasing this car. I really appreciate the haggle-free environment; the process was much less stressful than at other dealers. The staff were helpful and respectful.

My experience was awful with smart Chevrolet. They lied about the vehicle, gave me the haggle about financing, Jean told me the 1st sales person Ana wasn't the real deal and that I wasn't approved. Brittany kept telling me everything was good to go and that I was approved, while Jean kept saying I wasn't. This want on for 10 or 12 days. By this time Ana,Brittany and Jean all stop responding to my emails, calls and texts. A sales person by the name of Colt started looking into the application process after I explained to him what the other 3 sales person was telling me. Colt was a big help and was honest about what was going on with the vehicle financing. Colt worked with me for about 3 days. Then Jean called me and told me I was approved, but the vehicle I was interested in had been sold, and offered me other options. I was very disappointed. I told him that yall dragged on this for 2weeks, ran my credit twice and sold the vehicle I wanted to finance. Now that's Bad business.

Great customer service

Delilah was wonderful to work with.

Loved Smart Chevrolet. I will be working with them again because They were awesome.

Dealer has listing described as "High Roof". I made contact with intentions of buying/needing a high roof cargo van as they have this one described. Then I looked closer at the photos and realized this vehicle is a low roof and would not meet by needs. I explained to the salesperson I was no longer interested in purchasing the van because it was not what I was needing. But they continued calling me trying to sale me a van I told them I didn't need because it was not a high roof. I had to explain to the salesperson the difference in the roof heights and what makes the one they have a low roof and not a high roof van. Took a week for them to stop trying to sale me that van I can't use. And to my lack of surprise, the dealer has made no attempt to change the description of this listing to reflect a true description of the vehicle as a "low roof" cargo van.

Very polite, honest and professional

Great experience, staff was friendly and very helpful

Prompt response

Quick to respond but then falls off there. Use generic stock photos in their listing and promises to send you actual photos multiple times, yet only to never send them after several requests.

I found this dealership very helpful and great information was provided for the vehicle. I will definitely consider doing business with them.

Great salesman

Timely and professional.

Great!

The dealership was great however I end up purchasing a vehicle at another dealership

No promised follow-up after initial contact/query

Outstanding service

They were friendly but would not budge on the price, Would not let me take it to the local Mercedes Dealer for PPI.......they wanted to take it.

Sales rep was very pushy over the phone. The truck I inquired about was already sold and she tried to push another truck on me. After I told her I wasn’t interest she said she could look for me another truck and tried to sneakily run my credit by trying to acquire my social over the phone.

Awesome experience dealing with the Smart Chevy team! Chris and Isaac were very quick to respond to my initial inquiry. Vehicle was exactly as expected, and the price was as advertised opposed to other larger dealers I have experienced that list lower prices online (after rebates that I didn't qualify for) to lure you in and hit you with much higher prices. We were greeted with smiles from every staff member, and they worked together to make this a great experience! Thanks for my awesome Infiniti QX60!!!

Contacted immediately

I really appreciate the quick response I received for my questions and follow ups regarding appointments.

Salesman was professional and appeared to be athentic.

Great

Dealership response was quick. So far I have been unable to go see the vehicle

Derrick was very helpful

They continually tried to help find us the right vehicle. Even though we purchased from someone else, they were very helpful

This s a good place to purchase a car. The staff was very friendly and helpful. I had service on my vehicle which took longer than expected but the end result was great.

Great experience love my car!

Great interaction, just couldn't get to the location before car was sold.

I asked for a cash price, never got an answer. All I heard from them was how much did I want to offer. Not professional at all.

Fast response profesional people

Courteous salesmen and not pushy.Only issues were the lack of willingness to give a fair trade in price on my truck. Otherwise nice experience

Terrible. Horrible and disappointing. James the salesman we unfortunately ended up with could have cared less about us. Was way too distracted with another woman looking at a more expensive vehicle. Bottom line, left with our care feeling insulted and a complete waste of a two hour drive there. Avoid James at all costs.

Keisha and Liz did their best to help me find the right vehicle and get it financed.

Great experience - enjoyed dealing with James... and LOVE the car.

Very strange vehicle history, dealership was no help in understanding. Interest ends right there. Internet shoppers don't have time to waste. Respond efficiently.

Very responsive!

Ignored my initial questions then spammed the hell out of me. To tell me they had the largest vw selection around (a Chevy dealer...um. used car salesman) after a barrage of emails. He started to get insulting. Never buy a car here

I had a wonderful experience at Smart Chevrolet! Everyone was professional and informative. No high pressure sales!

My sale person was the best a 5 star!

Promptly called back and sent me a follow up pricing sheet as requested but the car was above my budget.

They did get back to me in a timely manner but the car was looking at had some red flags. The biggest flag was the number of owners the car had (5). With no warranty on the car I decided to move on.

The car listed as Hyundai Santa Fe SE Ultimate. But this is just a Hyundai Santa Fe SE. It was listed in Car Guru. The win number of car is KM8SMDHF3HU184301. They remove the listing form CarGurus after given my review. They are miss-leading customers.

I purchased a used VW Eos and had a lot of fun in the process. It was very easy and they even delivered the car for me. I'd recommend them and buy again in the future. Thanks.

Good

James was quick to respond and get the ball rolling! We went to the dealership the next day and came home with our perfect car! Good folks who aim to please. Happy customers here!

Took them a week to contact me to ask if I had cash down or a trade in when I specifically had said from the beginning that I did. So I respond with an answer of yes and never heard back

Very nice to deal with

Great doing business with this dealership!

Dealer will go out of their way to sell you a vehicle and to purchase warranty that is a joke. Once you purchase the vehicle you're on you're own if you have a breakdown. I've owned my vehicle for only 2 months already 2 roadside breakdowns and $1088.00 in repairs not covered under warranty. Dealer never returns calls.

they were very nice to deal with, but could not agree on a price

The dealer contacted me and we scheduled a test drive. They had the car waiting for me when i ardived. Car was everything described and the staff was friendly and helpful. We talked price but didn't make a deal. Maybe this isn't unusual, but a week later the advertised price on the car was reduced to less than i was offered after my test drive.

Quick response, the truck was sold.

Wanted to get the truck to 28k when originally at 33k no go. Now truck is at 28k and I found another dealer with an even better truck with 50k less miles for 30k.

I talked with 3 different people at Smart Chev. about the 2015 Ram. After I committed to buy the truck (3 hours later) someone called me to tell me it was already sold. I talked with the sales manager directly and he did not know that the truck was sold.

prompt reply

Quickly responded

Very good to work with . They had several TDI on lot. I did purchase 2015 golf Wagon Tdi

Wendy was very helpful. The dealership is a good distance away but I plan to see the vehicle.

Great

Great!

This was the best dealership I’ve been too. I couldn’t make it there so they brought the car to me. It was a 2 hour drive, I signed the papers and they are mailing the papers back to me. Paul was so socializing that it felt like I was talking to a friend. He answered questions off the clock ad I didn’t mean to ask off the clock. They are the bes go and see Paul.

I am disappointed with the customer experience. I was in the process of negotiating a car deal, getting my application (including credit pulled) completed. A few hours later the sales guy called and told me that another customer showed up and was purchasing the car. How do you sell a car with a pending nogotiation, that is very poor customer service. The car I was trying to purchase had been on the lot for nearly 250 days and all of a sudden on the same day I want to buy the car, it was sold to another customer in the middle of my attempt to purchase it. This dealership has very poor customer service!

excellent customer service

This is the 2nd time i reached out to them about this Avalanche. I get called back from different people asking me the same question. And when i answer, they each say t hey'll get back to me and never do. So after reading other reviews, i get it. I won't deal with Smart Chevrolet. They are very unprofessional.

Quickly returned contact and provided information. Good follow up and not pushy!

It took days for a response and they offered bottom dollar for my trade

Could not of been any better. Top of the line.

Dealer Internet team responded. Set appointment. I said we only wanted that car and to notify if anything changes. Car was sold before appt with no notification. Assigned salesperson told wife they tried to notify us with phone and email, no record of either...so lied? Then tried to sell a different car. Manager responded after Yelp comments and provided apology, but a look at reviews shows this isn't first or only time.

The staff was very friendly and easy to work with! They worked really hard to get me financed considering my credit wasn’t that great! I appreciate how personal the staff were and made me feel like a friend rather than just a customer!! Thank you all at Smart Chevrolet for helping me with everything!!! I highly recommend working with these guys and gals on your next vehicle purchase! Special thanks to Liz for going through the process with me!! You’re awesome!!

Contacted dealer. I had two trades. They asked for pics and VIN #s of both which I provided twice to two different people. Waited 4 days and still never got a trade value on either one. During this entire ordeal the sales manager did call me and speak with me who was a nice guy but I never did get and figures. This past Tuesday I got a text from Peggy asking could I come down there, still with no trade values, but it was to late as I was on my way to another dealership to purchase a similar Benz.

Contacted me ASAP! Wish I could have done business with them but I found the same car with only 20K miles much closer to me

Was notified by dealer

very quick response.

I set up an appointment to look at the truck and drove an hour to see it. When I arrived they were finishing the deal up on selling it and NEVER contacted me to let me know, so I drove all the way for nothing. Very disappointing.

Great place, good experience,ending up buying my first ever car there haven’t had any trouble so far, I would advise other buyers to go there

Good response. After calling in the morning to let them know i was coming to look at a car, when i arrive,d after a 30 minute drive, the car wasn't there. Turned out it was sold the day before and no one shared that with me.

Timely response to initial inquiry.

Dealer responded to my inquiry 3 days later after I bought another car

Very bad experience dealing with this dealership. I received the van a week later than promised, and only after innumerable back and forth with the two managers who were supposed to fix the problem right away. They had a complete lack of communication between them and their employees, and caused me a huge amount of aggravation and stress, since they made me pay up front for a vehicle that took so long for me to receive. If I could, I would give them less than one star!

Car had been sold before I could get there. The dealership was very cooperative and helpful.. I had some health issues in between the time of initial contact and later contact. The particular vehicle had then been sold

They called and followed up with me in a timely manner

Everything went well. I love the car but couldn't agree on price. Before we drove up. We had a sent price of 17 and it was agreed. 2 hours of driving the price jumped up to 19. Which the numbers was wrong. I use to sell cars and that's the worse case of up sell I saw

Tori has been great

Got in touch right away and was very helpful

This was the best car buying experience I've ever had! No pressure, quick response, and very professional. I would definitely buy another vehicle from this team.

Excellent experience! Tyler and Liz were exceptional!

When I drove up to the dealership, the customer service experience was not welcoming or friendly. I felt like I was doing them a favor by just leaving after I was mislead to believe that the credit approval process was simple, they asked for 50% down payment?

No pressure at all to buy. They had the best price and exactly what I was looking for. Everyone was very courteous and professional. Joe was my salesman and he treated me right. The deal went smoothly with no tricks or gimmicks to make me buy. I highly recommend giving this dealership a try!!

Very friendly staff. Worked with me very well. Purchased car

Dealing with Dan at Smart Chevrolet was a great experience. Deal with Dan. Craig

Although the salesperson polite and courteous, we had difficulty negotiating a price. We we're never offered a counter offer , so we left back home, 2 hours away. Then the y dropped the price on the very truck we made an offer on!

Cheyenne helped me in buying my first car! She was there for me every step of the way and helped me find a car in my price range. I couldn't be more happy with my car or my experience with Smart Chevrolet! I even received a thank you card from Cheyenne after my purchase! I have referred friends and family there!

Dealer was quick to respond.

Very quick to reply, still working with dealership.

Great sales personnel

Everyone at this dealer ship was real nice. Also if they have a car you want, they will do there vest to get you in that car. If you need to speak with someone Robert is the man to talk to.

Good contact from dealership who let me know the car was already sold.

Very shady place. Truck was in questionable condition, so I offered 2,000 dollars less than what they wanted. I was told "someone was on the way right now willing to pay our price".... yeah, right. Drove a couple hours to visit, so I was hoping to at least be able to negotiate. A week later they emailed me offering the truck for what I had asked, but no thanks. Not driving all the way our there again.

I had a bad experience with this dealership, I traveled 2 hours and more to see a vehicle that I inquired about before doing so. Called while I was in transit and inform them of my arrival time and still wasn't told they didn't have the vehicle I was supposed to see and purchase. When I arrived they tried to sell me another car.

polite personal

Robert my salesman was very professional!

Very responsive, easy to talk too.

Let me know that car I saw online was no longer available. I did look online again several days later and the same vehicle was still listed online so updating of current inventory is not the best. Salesperson by phone was helpful.

Dealer knew we were coming to see the car. Yet tires were flat upon arrival for sitting so long. Car has been in a collision and the front bumper wasnt replaced correctly. Interior smelled like cigarette smoke. And they refused to lower the price. Yet I just received a email stating the price has been lowered almost $1000! Well too late.

Great response time

Dealer contacted me several times

They got back to me quickly but I went in a different direction. Also, they keep on emailing me even though I responded that I'm no longer interested in the truck.

Timely assistance with my search

The people I dealt with were awesome, didn't purchase, but would recommend it to others!

So I went to smart chevrolet to buy a 2012 gmc seirra. It was late in the evening so by the time me and my wife signed the papers the banks where close and it couldn't be processed, they told us to come back in the morning to resign the papers so because we may get a better interest rate, which was fine. They put a dealer tag on the truck and we left that night. On the way home I noticed the truck had a little play in the steering which I though came from the 35" tires and 6 inch lift because they gave me a paper stating the truck just passed state inspection with flying colors. My wife drove the truck to work the next day and was going to get a va state inspection done on her lunch break. I got to the dealership at 10:30 per the dealerships request to sign my portion on the paperwork. She took the truck to her uncles shop who is a licensed va inspector and an ASE certified mechanic. When he put the truck on the lift the top ball joints were literally about to fall out of the spindles. It would not pass inspection!!!! The sale manager said that they would have fixed the truck but after being lied to about the vehicle being inspected at their facility, I felt I was under no obligation to buy the vehicle and being that my wife had note signed the paper work we were off the hook. My wife took off work to take the vehicle back to the dealership and get our trade in back. Upon arrival she was treated like a piece of trash, with observe jesters made toward us because we did not want the vehicle anymore even though they said they would fix the ball joints and 2 other issues that were found on a like new vehicle. They were very unprofessional to say the least. They pushed very hard for us to buy a 3000 dollar extended warranty for they truck to cover it for another 36,000 miles, and I believe they knew the ball joints where bad and was planning on the warranty to pay for the repairs after the service. I would not recommend this dealership to anyone looking for an new or pre-owned vehicle or any type of service work. I'm very surprised they are even in business after hearing more than one of these stories from others after the fact. Good luck and buy with caution

Great dealership. Very customer attentive.

Could've did better on the price. Only gave me ten gal. of gas after spending $25,000. WHAT A JOKE. I didn't buy the truck because of there service. I bought it because I wanted it. It's a hard truck to find east of the Mississippi. Would not recommend to a frind. Maybe foe.

Very nice and helpful but too far away to go on a week day and purchase a truck closer to home.

The folks at Smart Chevrolet were friendly and helpful. I ended up purchasing a used car from them.

Slow to respond

Dealt with Paul, patient and very easy to deal with. Went above normal without pressure. Definitely worth driving 4 hrs. Love my vehicle.

Great experience, easy process, and great service

Entire staff was awesome!

Great Follow up from the salesman.

Never responded but after a call they worked with me.

This dealership lied about many things. They put brand new tires in my car and never balanced the. They sold me this vehicle with no break pads. One of the rear glass hydronic lifts is missing. I drove 5 hours one way to buy this vehicle and was promised that everything works and the vehicle was inspected. Well if it was inspected the sure didn't inspect the breaks. I have called the dealership several times about these issues. With no results. Do not buy a used car from them. They don't properly inspect them. Very bad experience. Buyer beware.

Good, Smart tried to work with me to trade autos

Friendly staff with that small town feel...a wonderful experience with no pressures to purchase, making sure it was the right fit for me and family. I would recommend them to anyone of my friends and family.

made a purchase at this dealership. Great experience

Got in touch with me the next day

Best experience ever!!!!!

They initially responded (automated) but never answered my questions. They missed out because I was purchasing 2 cars and paying in cash in full

To much distance from where I Iive and the dealer. Found a good deal closer to home.

My complaint is so long, I'll sum it up by saying, I drove to the dealership from 20 miles away and looked at the vehicle I was interested in and no one came out to speak with me. I went into the showroom and stood there for about 10 minutes and no one spoke to me. They were busy with other people, however no one said we'll be with you shortly or anything. Obviously this staff needs training on how to deal with people waiting. I would not recommend this dealership to anyone!

Great and caring group

Stop looking after this one, purchased the suv

Contacted me next day and after to help assist.

Very good

Seemed to be fair. Dealership was over hour away from my house and when I bought my truck these guys had people waiting to drive my car back home as I went alone. Good group of ladies and gentlemen.

After being approved, taking off from work, driving for over 2 hours, the van was sold but still online a couple days later.

Staff was very professional and friendly making the purchase a great experience.

I talked with one salesman, who was friendly.

contacted me, I decided I was not interested in the car

very good