Used 2020 Mercedes-Benz Sprinter for SaleNationwide

Is the 2020 Mercedes-Benz Sprinter a good car?

The 2020 Mercedes-Benz Sprinter stands out because it combines the versatility of a commercial van with a level of refinement and technology that is unusual in the segment. It was part of the third-generation redesign, which brought a modern exterior while keeping the tall, boxy shape that made the Sprinter recognizable.

For 2020, Mercedes expanded the available driver-assistance technology, adding rear cross-traffic alert, active lane-keep assist, active cruise control with distance assist, automatic emergency braking, trailer stability assist, and a revised crosswind assist system. The cabin also feels more modern than a typical work van, with MBUX infotainment, Apple CarPlay and Android Auto compatibility, USB-C ports, 12V DC outlets, 115V AC outlets, and wireless charging.

That said, the added technology increased complexity, and owners have reported software glitches and sensor issues. Even so, the 24.4% good-or-great-deal share suggests there are still attractive listings if you shop carefully.

Is the 2020 Mercedes-Benz Sprinter reliable?

The 2020 Mercedes-Benz Sprinter is appealing for buyers who want a highly configurable van with strong capability, car-like refinement, and a long list of available features. It also broadened its powertrain lineup for the year, giving you more flexibility in how you spec it.

At the same time, the added technology increased complexity, and owners have reported software glitches and sensor issues. The diesel emissions system can also be costly to maintain, with the exhaust gas recirculation valve and diesel particulate filter each requiring attention.

For used buyers, that means long-term ownership risk is tied less to the basic concept of the van and more to how well the specific vehicle has been maintained and repaired.

What should I look for when buying a used 2020 Mercedes-Benz Sprinter?

At 61.3% accident-free, a meaningful share of listings has prior incidents — history verification is especially important.

You should run a vehicle history report and prioritize a pre-purchase inspection, especially if the van has been used for commercial duty, hauling, or conversion work. Focus on condition, repair quality, and evidence of regular maintenance, since software glitches, sensor issues, and diesel-emissions components can all affect ownership costs.

Is now a good time to buy a used 2020 Mercedes-Benz Sprinter?

This looks like a moderate, selective buyer’s market, so you can shop with some leverage if you’re willing to compare condition and history carefully.

• Deal availability: 24.4% of listings are priced as good or great deals.
• Inventory: There are 463 listings available.
• Clean inventory: 61.3% of listings are accident-free.

Should I buy a 2020 Mercedes-Benz Sprinter or consider a different year?

If you're weighing the 2020 against nearby model years, here's how to think about it:

Choose the 2020 if:

• 24.4% of listings are priced as good or great deals.
• At 61.3% accident-free, a meaningful share of listings has prior incidents — history verification is especially important.

The bottom line: The 2020 is a strong choice if you want the newer third-generation Sprinter experience with expanded driver-assistance tech and a more modern cabin. If you’re price-sensitive, you may want to compare nearby years and focus on the cleanest, best-documented example rather than chasing the newest badge alone.

These recommendations are based on CarGurus' proprietary market data from September 29, 2026, CarGurus experts' opinions, and generative AI.